Return & Exchange
Return & Exchange Policy at Computronix – Your Satisfaction Guaranteed!
At Computronix, we prioritize your satisfaction, and our Return & Exchange policy is designed to ensure a seamless experience for our valued customers.
1. Easy Returns: If, for any reason, you’re not completely satisfied with your purchase, you can initiate a return within [X] days from the date of delivery. Our user-friendly return process ensures a hassle-free experience.
2. Eligibility: To be eligible for a return or exchange, the product must be in its original condition, unused, and in its original packaging, including all accessories, manuals, and warranty cards.
3. Return Process:
- Log in to your Computronix account.
- Navigate to the ‘Orders’ section.
- Select the order containing the item you want to return.
- Follow the instructions to complete the return request.
4. Exchange Option: Computronix offers the flexibility to exchange your product for a different model or variant, subject to availability. Contact our customer service team to facilitate a smooth exchange process.
5. Refund Procedure: Once your return is received and inspected, we will initiate the refund process. Refunds are processed to the original payment method within [X] business days.
6. Warranty Consideration: If you encounter any issues with your product after the return period has expired, our dedicated customer support team is here to assist you in exploring warranty options and finding a satisfactory resolution.
7. Contact Us: For any queries or assistance regarding returns and exchanges, feel free to contact our customer service team at +92 345 5460938, info@computronix.com.pk, We’re here to make sure you have a positive experience with Computronix.
Computronix values your trust, and our Return & Exchange policy is designed to provide you with peace of mind when shopping for laptops, desktops, and printers online in Pakistan. Thank you for choosing Computronix – Your Digital Destination!